Torres Travel Company – Copper Canyon Tours, Mexico
Last Updated: September 1, 2026
At Torres Travel Company, we respect your privacy and are committed to protecting the personal information you share with us.
We provide customized tours, travel planning, transportation, excursions, and travel experiences throughout Copper Canyon (Barrancas del Cobre), Chihuahua, Sinaloa, and northern Mexico. This Privacy Policy explains what information we may collect through TorresTravelCompany.com, why we collect it, and how we use and protect it.
Who We Are
Our website is TorresTravelCompany.com.
Torres Travel Company is a travel and tour company based in El Fuerte, Sinaloa, Mexico, specializing in personalized travel experiences throughout the Copper Canyon region of Mexico.
Our goal is to make planning your journey easy, personal, and enjoyable—from your first inquiry to your final day exploring the canyon.
Information We Collect
When you contact Torres Travel Company, request information, inquire about a tour, or make travel arrangements, we may collect information such as:
- Your name
- Email address
- Telephone or WhatsApp number
- Country or place of residence
- Travel dates
- Number of travelers
- Tour and destination interests
- Transportation and accommodation preferences
- Information you voluntarily provide about your travel plans
We use this information to respond to inquiries, prepare itineraries, arrange requested travel services, communicate with travelers, and improve our services.
Please do not send sensitive personal information through a general website contact form unless we specifically request it for a legitimate travel-related purpose.
Tour & Travel Inquiries
Information submitted through our tour inquiry or contact forms may be used to prepare personalized recommendations, itineraries, transportation arrangements, accommodations, excursions, and other requested travel services.
Because many of our trips are customized, the information you provide helps us design an experience appropriate for your group, schedule, interests, and destination.
We do not sell your personal information.
Comments
If visitors are permitted to leave comments on our website, we may collect the information entered into the comment form as well as the visitor’s IP address and browser information to assist with spam prevention and website security.
Media
If visitors are permitted to upload photographs or other images to the website, we recommend removing embedded location information, including EXIF GPS data.
Images published online may potentially be downloaded by other visitors.
Cookies
TorresTravelCompany.com may use cookies and similar technologies to improve website functionality, remember visitor preferences, understand how visitors use our website, and improve the overall browsing experience.
Cookies are small files stored on your device by your web browser.
Some cookies are necessary for the website to function correctly, while others may be used for analytics, performance, security, or convenience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Website Analytics
We may use website analytics services to understand how visitors find and use TorresTravelCompany.com.
Analytics information may include general information such as pages visited, approximate geographic region, device type, browser type, referral source, and time spent on the website.
This information helps us improve our website and provide travelers with more useful information about Copper Canyon tours, El Fuerte, the Chepe train, regional attractions, and travel experiences in Mexico.
Embedded Content & Third-Party Websites
Pages on TorresTravelCompany.com may include embedded or linked content from other websites, including maps, videos, social media, tourism resources, hotels, transportation providers, and other travel-related services.
When you interact with third-party content, those companies may collect information according to their own privacy policies.
Torres Travel Company is not responsible for the privacy practices of independently operated third-party websites.
Travel Service Providers
When necessary to arrange a requested trip or tour, we may share relevant information with trusted travel service providers involved in your itinerary.
These may include hotels, transportation companies, guides, tour operators, restaurants, activity providers, or other businesses necessary to provide the services you request.
We only share information reasonably necessary to arrange or provide those services.
Payments
If online payments are offered through TorresTravelCompany.com, payment transactions may be processed by a third-party payment provider.
Torres Travel Company does not necessarily receive or store your complete credit or debit card information when payments are handled directly by an independent payment processor.
Payment providers maintain their own privacy and security policies.
How Long We Retain Information
We may retain inquiry, reservation, tour, and customer information for as long as reasonably necessary to provide services, maintain business records, respond to future questions, comply with accounting requirements, resolve disputes, and meet applicable legal obligations.
Information that is no longer reasonably necessary may be deleted or anonymized.
How We Protect Your Information
We take reasonable administrative and technical measures to protect personal information submitted through our website.
However, no website, email system, or internet transmission can be guaranteed to be completely secure. Travelers should avoid sending highly sensitive information through ordinary email or website contact forms unless specifically requested.
Your Privacy Rights
Depending on applicable law and your location, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
Some information may need to be retained for legitimate business, accounting, security, contractual, or legal purposes.
To make a privacy-related request, please contact Torres Travel Company using the contact information provided on our website.
International Travelers
Torres Travel Company welcomes travelers from Mexico, the United States, Canada, and around the world.
If you contact us from outside Mexico, information you provide may be processed in Mexico or through service providers located in other countries as necessary to communicate with you and arrange your travel services.
Where Your Information May Be Sent
Information submitted through our website may be processed by website hosting, email, analytics, security, spam-prevention, reservation, payment, or other technology providers used to operate TorresTravelCompany.com.
Visitor comments and form submissions may also be reviewed through automated spam and security systems.
Children’s Privacy
Our website and travel inquiry services are intended primarily for adults arranging travel.
We do not knowingly collect personal information directly from children without the involvement or consent of a parent, guardian, or responsible adult when required by applicable law.
Changes to This Privacy Policy
Torres Travel Company may update this Privacy Policy periodically as our website, services, or legal requirements change.
The most current version will be published on this page with an updated revision date.
Contact Torres Travel Company
If you have questions about this Privacy Policy or how your information is handled, please contact Torres Travel Company through our website.
Torres Travel Company
Calle Rodolfo G. Robles 102
Colonia Centro 81820
El Fuerte, Sinaloa, Mexico
TorresTravelCompany.com
Explore Copper Canyon With Confidence
From historic El Fuerte to the spectacular landscapes of Barrancas del Cobre, Torres Travel Company helps travelers experience one of Mexico’s most extraordinary destinations with personalized planning, local knowledge, and genuine hospitality.